Returns & Refunds Policy
Returns & Refund Policy
At Juntotees, every product is made especially for you after your order is placed. We want you to shop with confidence, and we’ll always do our best to make things right if something goes wrong.
30-Day Support
Please report any issue within 30 days after delivery.
Made To Order
Each item is produced specifically for your order.
Easy Refunds
Approved refunds are issued to your original payment method.
Friendly Support
Our team is always happy to help resolve any order concerns.
Eligible for Refund or Replacement
- ✔ Item arrives damaged or defective.
- ✔ Wrong product, size, or design received.
- ✔ Printing or manufacturing defect.
- ✔ Package is confirmed lost during transit.
To help us resolve your request quickly, please include your order number, a brief description of the issue, and clear photos of the product.
Items Not Eligible
- Change of mind after production begins.
- Incorrect size selected by the customer.
- Incorrect shipping address provided.
- Normal color differences between screens and printed products.
- Minor variations caused by the printing process.
Order Cancellation
Orders may be cancelled or modified only before they enter production. Because our products are printed on demand, production can begin shortly after an order is placed.
How To Request Support
Contact us within 30 days of delivery.
Include your order number and photos.
Our support team will review your request.
If approved, we’ll provide a replacement or refund.
Refund Processing
Once your claim has been approved, refunds will be processed to your original payment method. Depending on your bank or payment provider, it may take several business days for the funds to appear.
Need Assistance?
If you have any questions regarding your order, our customer support team is always ready to help.